Support

How to contact us

Already a Xapo user? Reach out to us directly via the Chat function in the Xapo Bank app. If you know what you’re looking for, check out the FAQs in your app.

We’re here to help 24 hours a day, five days a week.

Not a customer yet? Browse the

FAQs at the Help Center.

Say yes to peace of mind

Join the waiting list. We’ll be in touch if you’re eligible to apply for an account. Once it’s up and running, you’ll have 30 days to deposit at least $150, which we’ll debit to cover your annual fee.